Terms of Service
Welcome to NestAssist! We are dedicated to providing you with exceptional support during your apartment buying journey. These Terms of Service outline the rules and regulations for using our services, ensuring a smooth and transparent experience for all our clients.
By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services. We reserve the right to modify these terms at any time, and we encourage you to review them periodically to stay informed of any changes.
At NestAssist, we understand that purchasing an apartment is a significant decision. Our dedicated team is here to provide insights, guidance, and support tailored to your specific needs. We aim to empower you with the information necessary to make informed choices throughout the buying process.
Our services encompass an extensive range of support activities, including market analysis, property listings, and personalized consultations. We strive to offer you the most up-to-date information regarding available properties, ensuring you have access to the best options in the market.
To facilitate effective communication, please feel free to reach out to us at sales@nestassistone.com or call us at +65 9113 7090 . Our office is located at 181 Orchard Rd, #06-10 Orchard Central, Singapore 238896, where our team is ready to assist you with your apartment buying journey.
We pride ourselves on transparency. All fees and charges associated with our services will be clearly communicated before you engage with us. Any changes in service fees will be notified to you in advance, allowing you to make informed decisions without any unexpected costs.
Your privacy and data security are paramount to us. We are committed to protecting your personal information and will only use it in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in our policy.
While we strive to provide accurate and timely information, we cannot guarantee the availability of any property listed on our platform. Market conditions can change rapidly, and it is essential to stay informed about the evolving landscape of the real estate market.
By using our services, you acknowledge that you are responsible for your decisions and actions regarding apartment purchases. NestAssist will not be liable for any direct or indirect losses arising from your reliance on the information provided through our services.
We appreciate your trust in NestAssist and are excited to assist you in finding your dream apartment. Together, we can navigate the complexities of the real estate market, ensuring that you make the best choice for your future.
Terms of Return
At NestAssist, we understand that purchasing an apartment is not just a financial investment but also a significant emotional commitment. To ensure your satisfaction, we have established a comprehensive return policy designed to protect your interests and streamline the buying process.
Our goal is to provide you with the support you need when making such an important decision. Should you find that your apartment purchase does not meet your expectations, we are here to help you navigate the return process smoothly and efficiently.
To initiate a return, you must contact our customer support team within 14 days of the purchase date. You can reach us via email at sales@nestassistone.com or call us at +65 9113 7090. Our dedicated representatives are available to assist you in understanding the steps necessary for a return.
When considering a return, please ensure that the apartment is in its original condition. Our policy requires that all fixtures, fittings, and amenities are intact and undamaged. We believe that maintaining the quality of the property is essential for both you and future buyers.
Once you have contacted us, we will provide you with a return authorization form. This form must be completed and submitted along with any necessary documentation regarding your purchase. We aim to process your request as quickly as possible, ensuring minimal disruption to your plans.
For your convenience, we offer a transparent refund process. Upon approval of your return, we will issue a full refund of the purchase price within 30 days. Please note that any associated fees, such as administrative charges, may apply depending on the circumstances of the return.
At NestAssist, we prioritize your satisfaction. If you experience any issues during the return process or have questions regarding our policy, do not hesitate to reach out. Our team is committed to providing you with the support you need every step of the way.
We advise prospective buyers to thoroughly review their decisions before finalizing a purchase. Familiarizing yourself with our terms of return can help you feel more confident and assured when navigating the complexities of buying an apartment.
As part of our commitment to you, we also offer ongoing support even after the return process is complete. Our knowledgeable team is here to assist you in finding a new apartment that meets your needs and preferences.
Thank you for choosing NestAssist as your trusted partner in finding your dream apartment. We look forward to providing you with the highest level of service and support throughout your property journey.